Terms and Conditions – COShop Nigeria

COShop | Terms of Use

Effective Date: 1st January, 2025

a. Overview

Welcome to Capital Online Shopping (COShop) Limited (“COShop,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, coshop.ng, and any related services, including mobile applications, customer support, and promotional activities (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue using our Services immediately.

COShop is an online marketplace that facilitates transactions between buyers and sellers, offering a diverse range of products, including but not limited to electronics, fashion, household goods, groceries, and personal care items. Our platform may include third-party sellers who operate independently from COShop. We do not assume responsibility for products sold by third-party vendors, nor do we guarantee the accuracy of product descriptions provided by these sellers.

We reserve the right to modify these Terms at any time. Any changes will take effect immediately upon posting on our website. Continued use of our Services after such changes signifies your acceptance of the modified Terms.

b. User Requirements and Registration

To access and use certain features of COShop, you must register for an account. By creating an account, you represent and warrant that:

You are at least 18 years old or the legal age of majority in your jurisdiction.
You will provide accurate, current, and complete information during the registration process.
You will maintain the security of your account credentials and accept responsibility for all activities occurring under your account.
You will promptly update your account details to ensure accuracy.

COShop reserves the right to reject, suspend, or terminate accounts that violate these Terms or are found to contain false or misleading information.

Your account is strictly personal and non-transferable. Unauthorized access to another user’s account is prohibited and may result in immediate termination of your access to our Services. If you suspect any unauthorized use of your account, you must notify us immediately.

c. Rules and Restrictions

As a user of COShop, you agree to adhere to the following rules and restrictions:

You will not use our Services for any unlawful purposes or fraudulent activities.
You will not post, share, or distribute content that is harmful, defamatory, obscene, or violates any third-party rights.
You will not attempt to gain unauthorized access to our systems, disrupt our platform, or use bots or automated scripts to interact with our Services.
You will not engage in any activity that could harm other users, vendors, or the integrity of the platform.

We reserve the right to investigate any suspected breaches of these rules and take appropriate action, including but not limited to account suspension, termination, or legal proceedings.

d. Privacy

Your privacy is important to us. COShop collects, uses, and protects your personal information per our Privacy Policy, available at coshop.ng/privacy-policy. By using our Services, you consent to our data collection and processing practices.

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure, and we cannot guarantee absolute security.

e. Communications

By using our Services, you consent to receive electronic communications from COShop, including emails, SMS, and in-app notifications. These communications may include account updates, order confirmations, promotions, and security alerts.

You may opt out of marketing communications at any time by adjusting your account preferences. However, transactional messages related to purchases and account security are mandatory.

f. User Submissions

You may post reviews, comments, and other content on our platform. By submitting content, you grant COShop a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content. You retain ownership but grant us permission to display your content publicly.

g. Ownership

All content on COShop, including text, images, software, and branding, is the exclusive property of COShop or its licensors. You may not reproduce, modify, or distribute any content without prior written consent.

h. Responsibilities; Third-Party Risks

COShop is a marketplace facilitating transactions between buyers and sellers. We do not assume liability for the quality, legality, or delivery of products sold by third-party vendors. Buyers are responsible for verifying product details and seller credibility before purchasing.

i. Release

By using our platform, you release COShop from any claims, demands, and damages arising from disputes with third-party sellers or service providers.

j. Purchases

All purchases are subject to availability, pricing accuracy, and verification. COShop reserves the right to cancel orders in cases of errors, fraudulent activities, or legal restrictions.

K. Refunds, Returns, and Exchanges

Our refund and return policies vary depending on the seller and product type. Please review our Refund Policy at coshop.ng/refunds-and-refund-policy before making a purchase.

l. Rewards

COShop may offer reward programs, loyalty points, or promotional credits. These incentives are subject to expiration and terms specified at the time of issuance.

m. Termination of Use

We reserve the right to suspend or terminate accounts that violate our Terms, engage in fraudulent activities, or misuse our platform.

n. WARRANTY DISCLAIMER

COShop provides its Services on an “as is” and “as available” basis without warranties of any kind, express or implied.

o. LIMITATION OF LIABILITY

To the fullest extent permitted by law, COShop is not liable for indirect, incidental, or consequential damages arising from the use of our Services.

p. Indemnity

You agree to indemnify and hold harmless COShop from any claims, liabilities, and expenses arising from your use of our platform.

q. General

These Terms constitute the entire agreement between you and COShop. If any provision is found unenforceable, the remaining terms shall remain in effect.

r. ARBITRATION AGREEMENT

Any disputes arising from these Terms shall be resolved through binding arbitration per applicable Nigerian laws.

s. Contact Information

For inquiries, concerns, or data access requests, please contact us at:

Capital Online Shopping (COShop) Limited
Address: [Lozumba Plaza, Area 10, Garki, Abuja]
Email: [info@coshop.ng]
Phone: [07039293934]
Website: https://www.coshop.ng

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